updated: Z18#20071217MO~1200PM;
eVerifiedBase...
is an on-demand application designed to meet the legal requirements of contact centers
and Information Transport Systems communicating across the Local bounderies of
Sovereign States, Provinces, Counties and Cities. ( copyright 2000-2007 by eVectory enterprises, patents applied for )
(I.T.S. examples: voice and datacomm/databased applications used by predictive dialers, automated call distributors,
customer relationship, knowledge management, enterprise resource planning, human resources, trading, financial, medical,
government, military and more...)
eVB features. . .
~ A 20-30% improvement in overall efficiency of database driven Information Transport Systems
~ Secured web support with ftp and 'https' protocols for daily updates.
~ Logistical Interface Designs from experienced Information Transport Systems professionals.
~ Information accuracy backed by our Customer Partnering Agreements and insured warranty.
~ The elimination of local calling ordinance violations and fines that can exceed $10,000/event.
~ A location independent Call List Table that can be used simultaneously by multiple contact centers,
home-based agents, disaster recovery sites, emergency services and National Security.
~ ITZ~ChronStamp functions use eVBase tables to calculate the time zone, bias offset,
date, day and time - not just to the area code, but the central office 'NXx' Prefixes.
~ Customer centric tracking of all call parameters, language and preferences.
~ Compatibility across all platforms and operating systems.
~ SQL queries, reports, OLTP and indexing that are 10% to 600% faster!
~ A dynamic parameter array index
~ Pre-session and interactive predictive algorithms
~ Optional tables include relational census data available for profile-based campaigns.
eVB relies on two of the industry's fastest database management systems...
~ SuperBase 'gui' for flexible decision support, reports and SQL queries.
plus the fastest post-relational SQL database
~ Caché from InterSystems Corporation, Headquartered in Cambridge, Mass..
~ 4,000,000 people use mission-critical applications running Caché.
~ Caché is available for Unix, Linux, Windows, Mac OS X, and Open-VMS- and
it is deployed on more than 100,000 systems - ranging from two to over 50,000 users.
~ Caché "exceeds expectations" for Misys (Misys success story - .pdf)
~ IDC Analysis - InterSystems:Best-Kept Secret in the DBMS World(.pdf format)
~ Caché chosen for BT Transform platform
~ Real-World Benchmark: Caché vs. Oracle in a Data Warehousing Application
eVBASE includes more than 400 fields
of GIS, Telecommunications & GPS data - updated daily.
Examples of some of the information tracked are described beneath major table schemas:
§ eVB is configurable as a Primary Call List or as a Virtual Call List.
100+ standard fields plus Customer required fields of data are included in the Master Call List Table.
Primary/foreign index keys that interface with corporate data used by CTI systems provide
screen-pops for Agents.
World Time Zone Z01.00 -Z24.00 | DST bias | Sovereign | State | Province | County | City |
Exchange | Political | ZIP | NPA's | NXx's | CO-Exchange | LATA | V&H | GPS | Day of Week |
Contact Data | Notes | Language | ITZ~ChronStamp |
§ SSU System Setup of Users
11 fields of data provide for System Setup of User preferences for multiple contact center locations.
These preferences can quickly configure or re-configure a Call List Table for use at any location.
§ GIS Graphical Information Systems
Geographical Information Systems 110-Fields of globally based data includes:
Sovereign | State | Province | County | City | Exchange | GPS | ITZ~ChronStamp |
§ ITZ~ChronStamp:
Uses world date and time based on the International Date-Time Line at 180º meridian.
14-Fields of globally based data plus the ITZ~CS function that uses a copyrighted algorithm to
calculate the Date, Day of the week, 24-hour Time and windows of opportunity to a previously
unavailable sub-level using Area Codes, Central Office NXX-prefixes and postal codes to setup
connection attempts during legal time-frames or windows of opportunity.
Examples:
ITZ~ChronStamp... efficiently delineating the passage of time for man and his machines.
======================================================================================
IDL: Z01#20071218TU~061625; NEW WORLD DAY 180ºlon
UTC: Z13#20071217MO~181625; Greenwich Museum 0ºlon
FROM: Z18#20071217MO~1316PM; Atlanta, USA
TO: Z08.30#20071217MO~2346PM; Agra, India§ CLL Common Location Language
Common Location Language codes include:
15-Fields of up to date data from Regional & Local Exchange Common Carriers:
Start/Stop Call Windows for Area Code/Prefixes | Central Office CLLI feature codes | RLECC's |
§ ZIP and Other Postal Codes
40-Fields of data include: specific codes and ranges for:
Sovereign | State | Province | County | City | CO's | Exchange | Political | Time Zone |
Language | Statistical Profiles
eVerifiedBase Annual Support~Solution Quarterly Agreement - Base Fees
Providing on-demand GIS services that meet the critical government requirements
of Contact Centers with 24/7 support, customized site setup and unlimited Logon ID's.
$2,200.00 Quarterly Fee for 5-concurrent users - quarterly payments invoiced - 1st Qt. down.
$1,800.00 Quarterly Fee for 10-concurrent users - 2-year SSQ-Agreement and first year down.